Global progressive policing

‘Getting real in-depth insight out of all of our data’: A look at the work of the Suffolk’s data insight team

Inside Suffolk Constabulary

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Suffolk Constabulary Inspector Matt Paisley leads a conversation for PolicingTV with the force’s Data Insight Manager, Ben Terry, and Data Insight Officer, Melissa Featherstone.

“We focus on getting in to the data… we’ve started to do it in a far more automated way… which we’ve never done before, getting that real, in-depth insight out of all our data”. 

“Our data is starting to tell a story that we’ve never seen… [we’re now able to] use things like machine learning and programming, taking analytics to that advanced level”.

“Front line cops are now using data and becoming data-led”. 

“It’s been really interesting to come in to the team and look at how using different data, and different languages to get to that data, can produce wider reports that the department can then use to help with strategic planning going forward”.  

“The team started off using a language called SQL, which is quite limited in its abilities, and now we’re moving into more programming languages like Python”. 

“We can look at patterns in data when it comes to threat, harm and risk, and really impact decision-making based on sound scientific and statistical rigour. That’s worth its weight in gold”. 

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