As part of his Policing Friendship Tour, Policing Insight and PolicingTV Publisher Bernard Rix met Fiona Brookman, Professor of Criminology at University of South Wales, before their speaking engagements at The International Organised Crime Conference organised by Policía De Investigaciones De Chile (PDI Chile) in Santiago Chile .

The conversation began by Fiona outlining the focus of her speech , namely How Police Investigate Major Crime and by exploring innovative projects delivered recently in the UK, she will suggest how they can improve such things as their impact on communities, and when things go wrong, deal with reputational damage.