How do investigators legally get data from global tech and crypto companies fast—and without a different process for every provider?
Ian Tomson-Smith talks with Kodex Global Director of Government Relations Nick Pailthorpe about how Kodex connects verified investigators to dozens of major service providers and VASPs through a single secure portal. Nick explains who can use it, how verification and re-verification work, what “free for law enforcement” really means, and why SPOC processes still matter.
Takeaways
- Kodex is a free, global portal for verified law enforcement investigators.
- Once verified, investigators can contact dozens of major service providers and VASPs from one place.
- A dedicated verification team checks government credentials and agency details before granting access.
- Kodex runs continuous threat-intelligence monitoring and can pause accounts for re-verification.
- Service providers’ own law enforcement response teams still decide what data is disclosed.
- Investigators must attach the correct legal authority to request data
- In emergencies, some companies now respond in minutes via Kodex.
- Kodex strongly advises users to respect local SPOC / gateway processes, not bypass them.
Chapters
00:00 Introduction to Kodex and Its Mission
02:05 The Kodex Portal: Connecting Law Enforcement and Service Providers
05:34 Verification Process for Investigators
09:10 Requesting Data: Legal Procedures and Protocols
11:02 How to Access the Kodex Portal
Subscribe for more leadership conversations from inside and beyond policing
We have launched a YouTube channel where you can also view our videos – just click here and please like and subscribe PTV Youtube
PolicingTV content is being brought to you in partnership with Kodex
Kodex revolutionises the way organisations manage sensitive data requests from law enforcement and government agencies, transforming a traditionally complex process into a secure, streamlined workflow that ensures compliance, enhances security, and reduces operational costs.
Trusted by over 90,000 government agents and industry leaders like Binance, Airbnb, Match Group, and LinkedIn, Kodex sets the industry standard for secure data exchange — powered by a global intelligence network and advanced threat detection capabilities.
To learn more about Kodex, click here – If you are part of a government agency and need to create an account, click here