What happens when AI meets public safety? Jehan Wickramasuriya from Motorola Solutions shares how AI is revolutionizing 999 call handling, enabling smarter workflows, and delivering transparency through industry-first AI labels. Learn how police, fire, and justice services can harness AI to save time, improve service, and build trust.

Takeaways

• AI’s biggest impact is in saving time and resources across emergency services workflows.
• Motorola applies AI iteratively across public safety—from 999 calls to investigation and safeguarding.
• AI Labels are setting a new industry standard for transparency and trust.
• Motorola positions itself as a flexible AI platform, supporting integrations while offering full-stack solutions.
• Geographic legislation and expectations vary, requiring a balanced, resilient, and trust-based AI rollout.

Chapters
0:00 – Introducing Johan & Motorola’s AI Mission
1:00 – AI in Action: 999 Calls, Policing & Fire Services
3:30 – Building Trust: Transparency with AI Labels
5:00 – Open Platform, Global Challenges

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