In this second episode, Rachel Tuffin, Interim Director at the Centre for Police Productivity, joins Policing TV’s Bernard Rix to explore how the UK College of Policing is driving innovation and measurable impact across the 43 police forces in England and Wales.
Rachel outlines the ‘Four I’s’ framework — Insight, Innovation, Implementation, and Impact — and how it’s helping identify what works, embed good practice, and secure long-term investment in policing.
She also shares examples of productivity-enhancing tools, including early trials of AI-powered statement support and plain-English legal guidance for frontline officers.
Finally, Rachel discusses her handover to colleagues Nerys Thomas and James Bottomley, and how performance improvement and productivity work are being merged into a unified mission to support policing outcomes.
Watch Part 1: From Curiosity to Career: Rachel Tuffin
Stay tuned for Part 3: Navigating the Digital Landscape in Policing
Takeaways
- The Centre for Police Productivity is focused on scaling evidence-backed innovations across UK forces.
- A new framework – the Four I’s (Insight, Innovation, Implementation, Impact) – guides national adoption.
- Tools like the productivity dashboard, innovation catalogue, and impact playbook are being rolled out.
- New AI pilots (e.g., statement drafting, guidance lookups) are showing early promise.
- Nerys Thomas and James Bottomley will lead the merged productivity and performance function.
Watch for insights into:
- How to bridge the “valley of death” in innovation
- Why measuring impact is key to unlocking government investment
- What it means to implement change force-wide, not just in pilots
Chapters
00:00 Introduction to the Centre for Police Productivity
02:17 The Four Eyes Framework for Policing Productivity
08:28 Transitioning Leadership and Future Directions in Policing
11:56 Innovations in AI for Policing Support
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