Problem solving
Problem solving is a systematic process for preventing persistent problems. As a concept it was Herman Goldstein who, in the late 1970s, proposed a plan for improving policing that called on the police to focus less on their response to individual incidents and more on their ability to resolve persistent problems that affect the community. Goldstein called the approach ‘problem-oriented policing’ (POP). In many areas of the world it is often referred to simply as ‘problem solving’. This three-part series by Mark Evans Police Executive, University Honorary Professor of Practice, and Senior Associate fellow at the Police Foundation, provides insights into the world of problem solving, from leading experts in this global field.