The UK’s National Police Chiefs’ Council’s (NPCC’s) Digital Public Contact Portfolio leads the development of online mechanisms (or a “Single Online Home”) for the public to report crimes online, to track progress on the investigation of those crimes, and to undertake financial transactions online – such as firearms licensing or the payment of penalty fines.
PolicingTV’s Bernard Rix was recently invited to meet key members of the Portfolio and to learn more about their work. In this short video for PolicingTV, he hears initially from the Portfolio’s Lead (and Senior Responsible Officer for the associated change programme), Norfolk Constabulary Deputy Chief Constable Simon Megicks.
We then hear from from two further Portfolio team members: the Metropolitan Police’s Chief Superintendent Tony Josephs and Suffolk Constabulary’s Steve Denham. “An interactive website provision for the public to make contact with the police”. “We want people to have quick and straightforward access into policing, and we also know that the public want to contact us digitally… We want to be best in breed, leading in that space.”
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