This City Forum event focused on transforming police public contact, highlighting innovations in technology, challenges in management, and the critical role of data in police reform.
Various speakers discussed the importance of first contact in building trust and confidence within communities, as well as the need for effective data utilization to improve policing practices.
- Susannah Shaw – Deputy Director at Cityforum
- Simon Franc – kulpaCloud
- Sir Craig Mackey – Associate Cityforum
- Tony Tarabe – Public Safety Group within Sopra Steria
- Chris Nelson – OPCC Gloucestershire
- Simon Megicks – the Digital Public Contact Lead for the NPCC
- Jon Hull – National Performance Improvement Lead for The College of Policing
- Nick Gargan – Cityforum
- Tony Josephs – NPCC’s Digital Public Contact Programme
- Giles Herdale – Cityforum
- Rick Muir – The Police Foundation
- Becky Tipper – Salesforce
- Christine Elliott – Independent Office for Police Conduct (IOPC)
- Shub Naha – Content Guru
- David Bailey – Police Digital Service
- Sian Penny – BT
For more information go to http://www.cityforum.co.uk/
Takeaways
- City Forum events are vital for discussing police public contact.
- Innovative technologies are being developed to aid policing.
- Trust in policing begins with the first point of contact.
- Data quality and availability are essential for effective policing.
- Collaboration between forces can enhance public contact strategies.
- The role of AI in improving police data management is significant.
- Public confidence in policing can be improved through better contact management.
- Understanding community needs is crucial for effective policing.
- Training in data utilization is necessary for police leaders.
- The future of policing relies on adapting to new technologies.
Chapters
00:00 – Introduction to City Forum Event
02:46 – Innovations in Policing Technology
05:33 – Challenges in Public Contact Management
07:25 – Data Utilization in Policing
12:04 – The Role of Data in Police Reform
14:41 – Future of Policing and Public Contact
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