Policing Tech Forum webinar 4: The role of AI in contact management
Online
24th Feb 2025 to 24th Feb 2025
Tuesday 24th February 2025, 10:00 – 11:30 GMT
No, this isn’t the rise of the machines in police control rooms—but it is a significant step forward in how AI can transform contact management across policing. How AI can help help officers and staff by providing contact handlers with real-time access to critical information, enhancing their ability to assess threat, risk, and harm. It also unlocks valuable historical insights from data-rich contact systems and supports the triage of 101 calls, improving efficiency and response times.
Join us as we hear from the NPCC’s Digital Public Contact Programme on how it is working with forces to bring these innovations to life. You’ll also gain insights from force leaders who are already seeing the early benefits of AI-driven proof-of-concepts in action.